Industry Solutions
Can guests call outside our office hours?
AI answering can cover evenings, weekends and other agreed out-of-hours periods. We agree which enquiries can be answered using approved information, which should become messages and which require escalation. Human availability and the fallback when nobody can take a transfer are defined during setup.
In more detail
AI answering can cover evenings, weekends and other agreed out-of-hours periods. We agree which enquiries can be answered using approved information, which should become messages and which require escalation. Human availability and the fallback when nobody can take a transfer are defined during setup.
Reviewed 2026-11-11