Norango A.I.
Every Call Answered. Every Lead Captured. 24/7.
The UK's leading hybrid AI + human telephone answering service. Start your free 30-day trial today.
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A complete suite of AI receptionist services — each one managed, not DIY.
AI Receptionist — Jessica
Most PopularYour always-on AI receptionist, trained on your business
Jessica is Norango's AI receptionist — a natural-sounding, intelligent voice agent that answers every call in under 2 seconds, 24/7. She handles enquiries, books appointments, captures leads, and transfers urgent calls — all trained on your specific business, services, and FAQs.
- Answers in under 2 seconds, every time
- Natural British voice — callers rarely know it's AI
- Trained on your business, services, and FAQs
- Captures caller name, number, and enquiry every time
- Handles multiple calls simultaneously — no queues
- 31 languages supported
Hybrid Live Receptionist
UK's Premier HybridAI intelligence backed by expert expert account managers
Our hybrid service combines Jessica's AI capabilities with real expert account managers for complex calls that need a human touch. Available on Premier and Signature plans, live agents handle escalations, sensitive enquiries, and calls that require judgement — at £1.50/min on Premier, £1.30/min on Signature.
- Live expert account managers as backup
- Seamless escalation from AI to human
- No offshore call centres — UK only
- Expert account managers who know your business
- Available on Premier (£189.95/mo) and Signature (£299.95/mo) plans
- 15+ years of telephone answering experience
CRM & System Integration
Integration SpecialistsDeep integration with 80+ business systems
Norango's biggest differentiator is our integration capability. Jessica doesn't just answer calls — she writes data directly into your CRM, books appointments in your calendar, creates patient records, and triggers automated workflows. We integrate with 80+ systems across every industry.
- 80+ CRM and business systems supported
- Salesforce, HubSpot, Pipedrive, Zoho, Monday.com
- Dentally, Clio, Reapit, ezyVet, EMIS, SystmOne
- Google Calendar, Calendly, Acuity, Zapier, Make
- Standard integration: £295 one-time setup
- Custom/complex integration: £495 + £150/month
24/7 Call Answering
Always OnNever miss a call — day, night, weekends, bank holidays
Jessica never sleeps, never takes a holiday, and never calls in sick. She answers every call 24 hours a day, 7 days a week, 365 days a year — including Christmas Day. For businesses that can't afford to miss a call outside office hours, this is transformative.
- True 24/7/365 coverage including bank holidays
- After-hours message capture and urgent escalation
- Configurable out-of-hours scripts
- Emergency call routing to on-call numbers
- Instant notification of urgent calls via SMS or email
- No extra charge for out-of-hours calls
Multilingual Answering
31 Languages31 languages — serve every caller in their own language
Jessica speaks 31 languages fluently. For businesses serving diverse communities — medical practices, legal firms, hospitality — this removes a significant barrier to service. No extra charge for multilingual calls.
- 31 languages including Spanish, French, German, Polish, Mandarin, Arabic
- Automatic language detection
- Consistent service quality in every language
- Ideal for NHS practices, legal firms, and hospitality
- No extra charge for non-English calls
- Cultural sensitivity built into responses
Custom Voice Cloning
Brand VoiceGive Jessica your voice — or your best receptionist's voice
Our voice cloning service lets you replace Jessica's default voice with a custom voice — your own, a team member's, or a bespoke brand voice. Ideal for businesses where brand consistency is critical. We handle all the technical conversion.
- Record your voice or a team member's voice
- AI model training and calibration
- Applied to your Jessica agent
- Consistent brand voice across every call
- Ideal for franchises and multi-location businesses
- One-time setup — no ongoing charge
Website Voice Widget
Website ConciergeJessica on your website — the ultimate site concierge
Embed Jessica directly on your website as a voice widget. Visitors can speak to her instantly — ask about services, book appointments, get directions, or request a callback. Ideal for property listings, dental practices, and any business where website visitors have questions.
- Embed on any website with a single line of code
- Instant voice conversation — no typing required
- Answers FAQs, books appointments, captures leads
- Ideal for property listings, dental, legal, and hospitality
- Three usage tiers: 50, 150, or unlimited conversations/month
- Branded with your business name and voice
Lead Capture & Instant Callback
Convert More LeadsCapture every lead and call them back within 60 seconds
The Lead Engine add-on ensures every web enquiry is followed up instantly. When someone submits a form on your website, Jessica calls them back within 60 seconds — while they're still engaged. She qualifies the lead, answers their questions, and arranges for your sales team to follow up at the right time.
- Jessica calls the form submitter within 60 seconds
- Qualifies the lead and answers initial questions
- Arranges a callback from your sales team at the right time
- Lead details and call summary sent to your CRM automatically
- Works with all major CRM and lead management systems
- Dramatically increases form-to-conversation conversion rates
Why Norango A.I.?
We are not a DIY tool. We are a fully managed service.
Fully Managed
We configure everything, train Jessica on your business, and provide ongoing UK account management. You don't touch a dashboard.
Integration Specialists
80+ CRM and business system integrations — more than any competitor. We are the only UK answering service that writes data directly into your systems.
Hybrid — AI + Human
Jessica handles the volume. Our expert account managers handle the complexity. You get the best of both — at a fraction of the cost of a human receptionist.
A Global Team. A Single Standard.
Unlike traditional call centres tied to a single location, Norango's human agents are native English speakers working remotely from across the world. No call centre noise. No language barriers. Just professional, warm call handling — wherever your callers are, whenever they call.
6+ Countries
Our agents are based across the UK, Portugal, Spain, France, Italy, Canada, South Africa, and Australia — giving us genuine 24/7 coverage across every time zone.
Native English Speakers
Every agent is a native English speaker. No language barriers, no heavy accents, no confusion. Your callers will feel like they're speaking to a colleague, not a call centre.
Remote-First by Design
Working from home means our agents are calm, focused, and professional on every call. No background noise, no shift handover chaos — just consistent, high-quality service.
Always-On Coverage
With agents spanning multiple continents and time zones, we can cover early mornings, late evenings, and weekends without unsociable hours for any individual agent.
Expat Professionals
Many of our agents are experienced business professionals who have relocated abroad. They bring genuine commercial understanding to every call — not just a script.
Vetted & Trained
Every agent is individually vetted, trained on your business, and managed by a dedicated account manager. You get a consistent voice for your brand, every time.
Interested in joining our global team?
We're always looking for native English-speaking professionals working remotely. If you're an expat with a quiet home office and a passion for great customer service, we'd love to hear from you.
Ready to Transform Your Business?
Start your free 30-day trial today — the UK's longest. 30-day free trial, no contract.
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