Telephone Answering Services
What is a telephone answering service and how does it work for UK businesses?
A telephone answering service provides professional, remote receptionists who answer incoming calls on behalf of your business using your custom greeting. They can take messages, book appointments, and handle basic customer queries, forwarding the information to you via email, SMS, or app in real-time.
In more detail
A telephone answering service provides professional, remote receptionists who answer incoming calls on behalf of your business using your custom greeting. They can take messages, book appointments, and handle basic customer queries, forwarding the information to you via email, SMS, or app in real-time.
Reviewed 2026-11-11