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Telephone Answering Services

Can an IVR route calls to an AI receptionist?

Yes. A route can take a caller to a NORANGO AI receptionist or specialist AI agent, with the agreed information capture, handover and escalation rules for that call type.

In more detail

Yes. A route can take a caller to a NORANGO AI receptionist or specialist AI agent, with the agreed information capture, handover and escalation rules for that call type.

Reviewed 2026-11-11

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