Technology & Integrations
What happens if a caller has a complex query that the AI cannot handle?
Norango operates as a hybrid AI and human service. If a call requires nuanced human judgment, Jessica seamlessly transfers the caller or flags the interaction for immediate human supervisor oversight.
In more detail
Norango operates as a hybrid AI and human service. If a call requires nuanced human judgment, Jessica seamlessly transfers the caller or flags the interaction for immediate human supervisor oversight.
Reviewed 2026-11-11