Telephone Answering Services
What is a 24/7 telephone answering service?
It is a call-handling service designed to receive calls outside or alongside your team’s normal availability. The agreed workflow determines what information is captured, which actions can be completed and when a human handover is required.
In more detail
It is a call-handling service designed to receive calls outside or alongside your team’s normal availability. The agreed workflow determines what information is captured, which actions can be completed and when a human handover is required.
Reviewed 2026-11-11