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How much do missed calls actually cost UK small businesses on average?

While it varies by industry, studies show that UK small businesses lose thousands of pounds annually from missed leads. Because a single missed phone call often represents a high-intent customer ready to buy or book a service, losing even two or three calls a week can add up to thousands in lost revenue over the course of a year.

In more detail

While it varies by industry, studies show that UK small businesses lose thousands of pounds annually from missed leads. Because a single missed phone call often represents a high-intent customer ready to buy or book a service, losing even two or three calls a week can add up to thousands in lost revenue over the course of a year.

Reviewed 2026-11-11

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