Industry Solutions
What happens if a guest cannot find their access code?
Jessica gathers the caller’s details, locates the booking through the agreed Guesty workflow and hands the call to our reception team. A person speaks with the caller and follows the property operator’s verification procedure before providing access information.
In more detail
Jessica gathers the caller’s details, locates the booking through the agreed Guesty workflow and hands the call to our reception team. A person speaks with the caller and follows the property operator’s verification procedure before providing access information.
Reviewed 2026-11-11