Telephone Answering Services
Do I need a new phone number to use a telephone answering service?
No, you do not need a new number. You can simply divert your existing business phone line to the answering service provider whenever you are busy, out of the office, or after hours. Alternatively, providers can supply a new dedicated landline or 0800 number if you prefer.
In more detail
No, you do not need a new number. You can simply divert your existing business phone line to the answering service provider whenever you are busy, out of the office, or after hours. Alternatively, providers can supply a new dedicated landline or 0800 number if you prefer.
Reviewed 2026-11-11