Jessica — AI Receptionist
Will callers be able to speak to a person?
Yes, where human handover is part of the agreed service design. The workflow can define transfers, callback requests, on-call alerts and exception routes around the team available to your callers.
In more detail
Yes, where human handover is part of the agreed service design. The workflow can define transfers, callback requests, on-call alerts and exception routes around the team available to your callers.
Reviewed 2026-11-11