Plans, Pricing & Billing

What hidden fees should I watch out for when reviewing answering service quotes?

Common hidden costs include setup and onboarding fees, steep overage rates once your minute bundle runs out, per-transfer or call-patching fees, holiday/after-hours surcharges, and unfavorable billing increments (like rounding every call up to the next minute).

In more detail

Common hidden costs include setup and onboarding fees, steep overage rates once your minute bundle runs out, per-transfer or call-patching fees, holiday/after-hours surcharges, and unfavorable billing increments (like rounding every call up to the next minute).

Reviewed 2026-11-11

Read the authoritative service page →