Getting Started
Can a person take over when the caller needs help?
Human handover can be part of the agreed service. Define who receives those calls, their availability, what context they need and what should happen if they cannot answer. Confirm the human cover included in your trial before starting.
In more detail
Human handover can be part of the agreed service. Define who receives those calls, their availability, what context they need and what should happen if they cannot answer. Confirm the human cover included in your trial before starting.
Reviewed 2026-11-11