Shape the first impression
Agree how your receptionist should introduce the business, guide callers and recognise the next right action.
A fully managed 30-day trial
Your calls. Your business. Your receptionist.
Try an AI receptionist built around the calls your business receives. We work with you on the greeting, the questions and what happens next—then test and refine it together during your managed 30-day trial.
Personal account managerDesigned around your brandNo release until it works for you
The managed difference
You bring the business knowledge. We help make it work on the phone.
A new enquiry, an existing customer and a caller who needs urgent help should not all get the same response. We start with the calls you actually receive, the information callers need and the decisions that belong with your team.
Your personal account manager helps turn that knowledge into a call flow you can test. You hear how the receptionist responds, check the details it collects and refine the handover before trusting it with your callers.
Your receptionist is built for your operation, not simply switched on.
The working process
Design. Test. Rebuild. Amend.
Put the real workflow through its paces
Assess greetings, enquiry capture, routing, handover, booking where agreed, and out-of-hours handling against your actual needs.
Use feedback to improve the detail
The first version is a starting point. We listen, review, rebuild and amend the areas that need improving.
Launch only when it works for you
We do not treat the end of 30 days as an automatic hand-off. The service is released when it is operationally working in the way you want.
Make the trial prove something useful
Bring the calls you wish you had handled better.
Does your team get what it needs?
Try a caller asking about your service. Check the questions, contact details and next step—not just the greeting.
Does it know when to ask for help?
Ask something outside your approved information. Test the response and the route to someone who can answer.
Can a person pick up the conversation?
Check who receives the call, what information they have and what happens when they cannot answer.
Does the caller know what happens next?
Try an evening enquiry. Check the message, urgency rules and callback expectation against your actual cover.
Your brand, in every conversation
The details that make a receptionist feel like yours.
A useful receptionist has to sound right as well as work correctly. During the managed trial, we shape the details that make the experience feel appropriate for the people who call you.
Explore how an AI receptionist works →Operational release
We do not release it until it is working as you want it to.
The important measure is not whether a generic demo can answer a question. It is whether your receptionist is handling the agreed operational detail in a way your team is happy to rely on. Our aim is that, at the end of the 30 days, you simply want to continue because the service feels right, works properly and makes sense for your operation.
If an integration is part of the plan
We handle the process personally.
Where a trial includes integration work, we discuss the authorised access, practical workflow and agreed scope with you. The right approach depends on the systems your business uses and the service you want callers to receive.
Integration work
See how AI and human handover can work →Integration work is separately paid where required and carries a 30-day money-back guarantee. It is planned as part of the agreed implementation, rather than assumed as a generic switch-on.
After the 30 days
The relationship does not end when the trial does.
After launch, your personal account manager remains available for questions, ideas, enhancements, operational changes and new requirements. When your business changes, you have someone to talk to who knows the agreed setup and can coordinate the next piece of work.
Questions and ideas
Talk through a new thought with a person rather than an anonymous support queue.
Enhancements
Coordinate the changes that will make your receptionist even more useful to your team.
Operational change
Adapt the agreed workflow when your services, team or callers’ needs change.
Before you begin
Your AI receptionist trial questions, answered.
Is this a demonstration or a receptionist built for my business?
The managed trial is built around your business: your greeting, approved information, caller questions and agreed next steps. Talking to Jessica on this page gives you an introduction; your own setup is designed and tested with you.
What should I bring to the first conversation?
Tell us how calls reach you now, the enquiries you receive most often, your opening hours and who should receive messages or transfers. A few realistic examples are more useful than a perfect specification. Mention any calendar, CRM or booking system you want to connect.
Can we test difficult calls before going live?
Yes. Include calls outside the agreed information, a caller who needs a person, an unavailable transfer contact and an enquiry arriving outside working hours. Agree how each should be handled, then review the result together.
Can we change the greeting, voice and questions?
Yes. Those details are part of the managed setup. Work with your account manager on the name, voice, tone, approved answers and information you want collected, then use test calls to refine them.
Does the trial include every integration?
No. Integration scope depends on your systems, authorised access and the actions you need. Integration work is separately paid where required, under the agreed terms. An enquiry-capture and handover trial does not automatically require a software integration.
Can a person take over when the caller needs help?
Human handover can be part of the agreed service. Define who receives those calls, their availability, what context they need and what should happen if they cannot answer. Confirm the human cover included in your trial before starting.
How do we decide whether the trial has worked?
Choose a few practical checks at the start: whether callers get the correct greeting and information, whether enquiry details are useful, whether handovers follow the agreed route and whether your team knows what to do next. Review real examples together rather than judging the service only by how natural the voice sounds.
What support is available if we continue?
Your personal account manager remains your contact after launch for questions, feedback and changes to the agreed setup. Review the ongoing plan, allowances and any additional work before continuing; current UK prices are linked on this page.
A considered next step
Let’s discuss what your trial should prove.
Tell us how calls currently reach your team and what you would like the service to improve. We will talk through the suitable managed trial route and the next steps.
Compare telephone answering costs →|View UK pricing →