Getting Started
Can we change the greeting, voice and questions?
Yes. Those details are part of the managed setup. Work with your account manager on the name, voice, tone, approved answers and information you want collected, then use test calls to refine them.
In more detail
Yes. Those details are part of the managed setup. Work with your account manager on the name, voice, tone, approved answers and information you want collected, then use test calls to refine them.
Reviewed 2026-11-11