Telephone Answering Services
Are we charged for both parts of an AI-to-live call?
Yes. AI handling and live reception are separate usage. The calculator on this page counts AI time on every call and adds live time for the share of calls handed over.
In more detail
Yes. AI handling and live reception are separate usage. The calculator on this page counts AI time on every call and adds live time for the share of calls handed over.
Reviewed 2026-11-11