Norango Ai — AI Receptionist UK
Jessica — Norango AI Receptionist
Jessica is answering calls right now

Hybrid Reception Service: AI + Live Agents

Meet Jessica — Norango's AI receptionist. Trained on your business, integrated with your systems, and backed by our expert account managers.

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Meet Jessica

AI Intelligence.
Human Heart.

Jessica is Norango's AI receptionist — trained on your business, integrated with your systems, and available 24/7. She sounds natural, handles complex conversations, and knows when to hand over to one of our expert account managers.

We're a highly personal business. Every client has a dedicated account manager who knows your business inside out. Jessica is the always-on front line — your team is the relationship.

Natural Voice
Recognises accents, dialects, and conversational nuance across all regions.
Books Appointments in Real Time
Directly into your calendar — no back-and-forth, no delays.
Seamless Human Handover
Escalates to your dedicated account manager exactly when needed.
Fully Integrated
Logs every call, lead, and action directly into your CRM automatically.
The Norango Difference

We Don't Just Answer Calls.
We Automate Your Entire Customer Journey.

"In a crowded marketplace, any AI can answer a phone. Only Norango integrates deeply into your business systems — automating customer interactions from first call to final outcome."

01
Call Received
Jessica answers within 2 seconds, 24/7
02
Caller Qualified
Name, purpose, urgency captured naturally
03
Live System Access
Calendar checked, CRM queried in real time
04
Action Taken
Appointment booked, lead logged automatically
05
Team Notified
Instant SMS/email summary sent to your team
06
Human Escalation
Seamless handover to your account manager

Click any integration to see what's possible

See All Integrations →Free Trial Information
Jessica — Norango AI integration specialist
🎙️ Hear Jessica in Action

Real Calls. Real Businesses.
Real Results.

Industry-specific demos — each handled entirely by Jessica, with no human agent involved.

Jessica — Legal & Professional Services
Legal & Professional Services

Transferring a caller to a specific partner

Live call transcript
Jessica (AI)

"Good morning, Hartwell & Sons. I can see James is currently available — let me transfer you now. Please hold just one moment."

Caller

"Thank you — I just need a quick word about my conveyancing."

Call TransferredCRM UpdatedSMS Sent to James

Integrates with — click to learn more

Choose Your Service

One Provider. Three Ways to Answer.

Whether you need AI efficiency, human warmth, or the best of both — Norango has a plan for you.

AI-First

AI Call Answering

Jessica responds instantly 24/7, booking appointments, capturing leads, and handling routine queries at scale — fully integrated with your systems.

Learn more →
⭐ Most Popular
Most Popular

Hybrid Reception

Jessica handles the volume, our expert account managers handle the nuance. AI-First with human overflow, or Live-First with AI backup.

Learn more →
Live Agents

Live Answering Service

Skilled native English-speaking agents who handle calls as if they were part of your in-house team — available 24/7 with genuine warmth and care.

Learn more →
Client Results

Trusted by 500+ UK Businesses

"Norango has supported our business for many years. Despite how our business changed, the quality and support has always beaten expectations. A great addition to our team."

Y
Yvonne Hunt
Operations Director, Quest

"We went from missing 30% of our calls to zero missed calls overnight. Jessica handles our dental bookings perfectly — patients often don't realise they're speaking to an AI."

S
Dr. Sarah Mitchell
Bluebell Dental Practice

"The integration with our CRM is what sold it for us. Every call is logged, every lead is captured, and our pipeline is always up to date — without anyone lifting a finger."

J
James Hartwell
Hartwell & Sons Solicitors
3,000+
Calls handled per day
0%
Missed call rate
<2s
Average answer time
31
Languages supported
15+
Years in business
Industries We Serve

Jessica Knows Your Industry

Pre-trained for 15+ UK business sectors. Click your industry for a tailored demo.

Transparent Pricing

Honest Plans. No Hidden Fees.

From £69.95/month. No setup fees. Card for verification only. 30-day free trial.

Essential Hybrid
£69.95/month
60 AI minutes included

Perfect for smaller, start-up businesses or those new to professional call handling.

  • Cover 24/7/365
  • Instant message delivery
  • Non-Geographic UK Number
  • Calendar integration Cal.com/Google *
  • CRM integration (HubSpot or Salesforce)
  • Dashboard, stats, transcripts
  • Multilingual
  • Lead Engine
  • Live Receptionist backup
Fully managed Additional AI usage: 50p per minute
Live Receptionist not available on this plan
⭐ Most Popular
Premier Hybrid
£189.95/month
200 AI minutes included

Ideal for growing businesses needing a little more support. Includes all Essential features.

  • Cover 24/7/365
  • Instant message delivery
  • Non-Geographic UK Number
  • Calendar integration Cal.com/Google/Calendly
  • Basic CRM integration (HubSpot or Salesforce)
  • Dashboard, stats, transcripts
  • Multilingual
  • Lead Engine
  • Live Receptionist backup
Fully managed Additional AI usage: 45p per minute
Live Agent time: £1.50 per minute
Signature Hybrid
£299.95/month
500 AI minutes included

A popular choice for established businesses handling higher call volumes.

  • Cover 24/7/365
  • Instant message delivery
  • Non-Geographic UK Number
  • Calendar integration Cal.com/Google/Calendly
  • Basic CRM integration (HubSpot or Salesforce)
  • Dashboard, stats, transcripts
  • Multilingual
  • Lead Engine
  • Live Receptionist backup
Fully managed Additional AI usage: 40p per minute
Live Agent time: £1.50 per minute

Want CRM integration from day one?

The free trial covers the full AI + human answering service — CRM integration is not included during the trial period. If you'd like integration set up from the start, this is available as a paid package with a 30-day money-back guarantee, plus your first month on Premier Hybrid (£189.95). Integration is priced in two tiers:

  • £295 one-time — standard integrations: HubSpot, Salesforce, Pipedrive, Zoho, Zapier, Google Calendar, Calendly, and most mainstream CRM and business systems.
  • £495 one-time + £150/month — custom or complex integrations: bespoke CRM systems, custom-built platforms (e.g. Base44), industry-specific software, or any system requiring custom API development.

Not sure which tier applies to your system? Ask your account manager — they'll assess your setup and confirm the right package. You can also start the free trial first and add integration afterwards.

Additional Service Options

Tailored solutions to match your needs and budget.

Integration to CRM

£295one-time charge

Seamlessly connect your AI receptionist to your CRM system. Improve lead tracking, follow-ups, and sales pipeline management — all automated and synced in real-time.

  • Full CRM connectivity
  • Works with HubSpot, Salesforce, Pipedrive, Zoho & more
  • Lead capture, contact updates, and activity logging
  • Automated workflows and syncing
Note: Includes 30-day money-back guarantee.
See Integrations

Designed for growth-focused teams who want productivity without the manual work.

Custom API Integration

£495then £150/month

For businesses that need more than plug-and-play. Our enterprise-grade API integration service connects your AI receptionist with bespoke systems, platforms, or apps — with unlimited flexibility.

  • Full ecosystem integration and management
  • Unlimited CRM/API integrations
  • Access to all modules and advanced features
  • Unlimited customisation options
  • 24/7 priority support from our technical team
See Integrations

Lead Engine Instant Callback

£49/month plus £0.75/min

Instantly call every new lead the moment a form is submitted. Your AI receptionist responds within seconds, qualifying intent, capturing details, and booking next steps automatically.

  • Includes Outbound Agent
  • Can be installed on any webpage
  • Trained to qualify leads and measure intent
  • Primary goal to schedule call/demo/visit
Learn More

Overseas Office Local Presence

£99/month plus £0.75/min

Seamlessly extend your business overseas with local presence in 91 countries. Serve callers in 30+ languages with native-sounding AI reception.

  • Voice actor to language match e.g. Indian natural – Hindi
  • Local country phone number
  • Can form part of your AI team
  • All bilingual, chosen language plus English
  • 24/7 priority support from our technical team
Countries Supported

Custom Voice Cloning

£99one-time setup

Give your AI receptionist your own voice. We record, process, and clone a real voice from your team — ideal if you have someone who sounds naturally professional on the phone. Jessica then answers every call in that voice.

  • Professional voice recording session
  • AI voice model training and calibration
  • Natural-sounding speech synthesis
  • Seamlessly applied to your Jessica agent
  • Ideal for brand consistency and personal touch
Add to My Plan

Jessica Website Widget

£99/month

Embed Jessica directly on your own website as a live voice concierge. Perfect for property listings, service businesses, or any site that wants to convert visitors into conversations instantly. Additional usage billed by consumption — your account manager will agree a rate based on your expected volume.

  • Live AI voice widget on your website
  • Ideal for property listings & service pages
  • Acts as a 24/7 site concierge
  • Captures leads directly from your web visitors
  • Fully branded to your business
  • Usage billed by conversation volume
Note: Additional usage beyond the base allowance is billed by consumption via your account.
Add to My Plan
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Jessica — Norango AI Receptionist

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a Call Again?

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FAQ

Everything You Need to Know

High-intent questions answered clearly — because your time matters.

AI + Live Agents

Hybrid reception service for continuous call coverage

NORANGO hybrid reception combines AI call handling with live agents in one managed service. The operating model can be designed around AI-first handling, live-first overflow or AI cover outside agreed hours.

One service, two strengths

Jessica can handle volume, repetitive enquiries and agreed workflows while live colleagues take the calls that require nuance, reassurance or a more involved conversation.

Shared operational context

The service is designed so AI and live call handling follow the same agreed customer journey, integrations and escalation rules rather than operating as disconnected providers.

View this NORANGO service page