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Does NORANGO manage the regulatory recall itself?

No. NORANGO provides communications, AI, telephony, integration and live-agent support. Decisions about a recall, notification, safety assessment and approved consumer instructions remain the responsibility of the relevant organisation and its professional or regulatory advisers.

In more detail

No. NORANGO provides communications, AI, telephony, integration and live-agent support. Decisions about a recall, notification, safety assessment and approved consumer instructions remain the responsibility of the relevant organisation and its professional or regulatory advisers.

Reviewed 2026-11-11

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