Getting Started
How do we decide whether the trial has worked?
Choose a few practical checks at the start: whether callers get the correct greeting and information, whether enquiry details are useful, whether handovers follow the agreed route and whether your team knows what to do next. Review real examples together rather than judging the service only by how natural the voice sounds.
In more detail
Choose a few practical checks at the start: whether callers get the correct greeting and information, whether enquiry details are useful, whether handovers follow the agreed route and whether your team knows what to do next. Review real examples together rather than judging the service only by how natural the voice sounds.
Reviewed 2026-11-11