The Norango knowledge catalogue
Understand how Norango brings AI and people together. Explore approved answers, then follow the links for more detail.
196 approved answers
Norango offers flexible pricing plans designed to scale with your real estate business. UK plans start from £69.95 per month and US plans from $89.95 per month. Canadian agents can benefit from competitive North American pricing options that include a 30-day free trial with no setup fees.
Explore the service →UK pricing starts from £69.95 per month and US pricing starts from $89.95 per month, offering flexible plans to suit practices of all sizes. Each plan includes our hybrid AI and human answering service capabilities to ensure no patient call is ever missed.
Explore the service →Plans start from £69.95 per month in the UK and $89.95 per month in the US, offering flexible, cost-effective phone coverage. You get reliable 24/7 lead capture and appointment booking without the high cost of a full-time receptionist.
Explore the service →US plans for Norango start from $89.95 per month, offering flexible coverage designed for trades businesses. This subscription includes round-the-clock call handling, CRM integration, and lead capture features tailored to your needs.
Explore the service →AI receptionists can streamline tenant communications, schedule viewings, and automate responses to common queries, allowing property managers to focus on more strategic tasks.
Explore the service →We agree the questions with you. A typical enquiry includes the caller’s name, callback number, property postcode, description of the work, urgency and preferred timing. Add questions relevant to your trade and leave technical assessments to the qualified person.
Explore the service →We work with you on approved property information, guest questions, booking-system access where needed, verification procedures, escalation contacts and cover arrangements. We then test representative calls, including access problems and handovers, before agreeing the service is ready.
Explore the service →Jessica answers emergency calls 24/7, assesses patient symptoms, provides your clinic's emergency advice, and can immediately notify your on-call dentist via SMS or telephone transfer.
Explore the service →While Jessica handles routine inquiries and booking seamlessly, she can instantly live-transfer urgent calls or after-hours emergencies to your mobile phone or designated team member. This ensures high-priority jobs are never delayed.
Explore the service →Jessica gathers the caller’s details, locates the booking through the agreed Guesty workflow and hands the call to our reception team. A person speaks with the caller and follows the property operator’s verification procedure before providing access information.
Explore the service →If a caller presents an urgent or complex medical query beyond the AI's capabilities, Jessica immediately transfers the call to a live human operator or routes an emergency notification to your on-call staff. This hybrid model ensures patients always receive safe, professional care.
Explore the service →You can customize specific escalation protocols for your agency. If an urgent call comes in—such as a last-minute cancellation, a high-value client inquiry, or an emergency property maintenance issue—the answering service can immediately transfer the call to an on-call agent or send an instant SMS/email alert.
Explore the service →Jessica follows your agreed urgency questions and escalation route. We define the designated contact, their availability and what to do if they cannot answer. The service does not replace emergency services, diagnose hazards or guarantee attendance.
Explore the service →We agree which calls should reach you, another member of your team or Norango’s human receptionists. Human cover, transfer availability and the fallback when a person cannot answer are defined as part of your service.
Explore the service →An AI receptionist is an advanced virtual assistant powered by artificial intelligence that handles incoming patient calls, answers common questions, schedules appointments, and manages after-hours inquiries 24/7. It integrates directly with your dental practice management software to check real-time availability and book slots automatically.
Explore the service →An AI receptionist is a software solution that automates client interactions, including answering queries, scheduling appointments, and managing communications, ultimately enhancing efficiency within professional practices.
Explore the service →We work with you on the greeting, job questions and call flow, then test representative enquiries. Before starting, confirm the included call allowance, human support, any integration work or charges, and what happens after the trial. Use Norango’s published prices as a starting point for that discussion.
Explore the service →US pricing for the AI answering service starts at $89.95 per month. This flexible plan includes robust features designed to ensure you never miss a prospective client, whether day or night.
Explore the service →UK pricing for Norango starts from £69.95 per month, offering a cost-effective alternative to traditional reception staff. This includes 24/7 availability, appointment booking, and seamless hybrid fallback to human operators when needed.
Explore the service →The share of calls suitable for AI depends on predictable tasks and the need for human judgement.
Explore the service →In hospitality, AI receptionists can manage reservations, respond to guest inquiries, and handle complaints, contributing to an improved guest experience.
Explore the service →Norango integrates with the major platforms used by Alberta agents, including Follow Up Boss, kvCORE, and Lone Wolf Technologies. Our team handles the integration setup, typically within 24 hours of sign-up.
Explore the service →Law firms and accountants can use AI reception to capture routine enquiries. Consider how call handling fits professional work and client communication.
Explore the service →AI reception can support law-firm intake by capturing defined initial information. Consider the questions, confidentiality and professional handover required.
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