Plans, Pricing & Billing

Telephone Answering & AI Receptionist Pricing

Compare Norango’s telephone answering and AI receptionist pricing for your business.

In more detail

UK PRICING, DESIGNED AROUND THE WORKTelephone Answering & AI Receptionist PricingCompare Norango’s telephone answering and AI receptionist pricing for your business. Explore service levels, included usage and the workflows you need, so you can assess the cost of your actual call handling.Discuss your service level →Talk to JessicaAnnual billing saves 15%Managed 30-day trialHuman support by agreementA PRACTICAL STARTING POINTThe price is clear. The service is personal.Start with the capacity and cover you need. We then help map the call types, handovers and workflow your team relies on.1Choose a service level2Discuss your call patterns3Test the working route4Refine with your account teamCHOOSE THE SERVICE LEVEL YOUR CALLERS NEEDClear pricing for managed reception, not a self-service widget.Annual billing is selected by default. The figures below show the effective monthly guide; choose monthly if that cadence suits your business better.BILLINGSave 15%. Annual payment is made once yearly; cards show the monthly equivalent.Pay monthlyPay annually · Save 15%60 AI minutes includedEssential Hybrid£60/month£720 billed yearly · 15% annual savingFor smaller teams that want a dependable, managed front door from the first call.Discuss this plan →24/7/365 call coverJessica AI receptionistNon-geographic UK numberInstant message deliveryCore calendar and CRM workflow assessmentUsage guide: Additional AI usage: 60p per minuteMost popular200 AI minutes includedPremier Hybrid£162/month£1,944 billed yearly · 15% annual savingFor growing businesses that need a fuller service route across people, calendars and customer context.Discuss this plan →Everything in EssentialFull calendar workflow assessmentBasic CRM workflow assessmentDashboard, stats and transcriptsLive receptionist backup by agreed routeUsage guide: Additional AI usage: 45p/min · Live Agent time: £1.50/min500 AI minutes includedSignature Hybrid£255/month£3,060 billed yearly · 15% annual savingFor established teams handling higher call volumes and more connected operating requirements.Discuss this plan →Everything in PremierFull CRM workflow assessmentPriority configuration planningHigher-volume call handlingManaged account supportUsage guide: Additional AI usage: 40p/min · Live Agent time: £1.50/minPublished price guidance is in GBP for the UK site. Enterprise support remains available from the current guide of £499/month for higher-volume or bespoke requirements, subject to discussion.FROM PRICE TO WORKING SERVICEThe plan is the start. The reception route is the value.A better reception service is not simply a voice and a rate card. It is a managed route around the real calls, people and systems that make your business run.1UnderstandDiscuss your call patterns, priorities and team needs.2ChooseSelect a clear service level around expected capacity.3DesignAgree the voice, questions, handovers and working routes.4TestRun representative journeys, listen and refine together.5ContinueKeep a personal route into account support after release.WORKFLOWS, WHERE THEY HELPPrice clarity, with the option to make calls more useful.When the caller journey needs a calendar, customer context, follow-up or an agreed human route, the right plan is only one part of the picture. NORANGO assesses the practical workflow before it is released.That is how reception can become a useful first action for your team rather than a message-taking endpoint.See how Integration Specialists work →PUBLISHED INTEGRATION AND SERVICE OPTIONSAdd the capability your customer journey needs.STANDARD CRM INTEGRATIONA practical, assessed route into mainstream systems.Current guide for standard integrations including mainstream CRM, calendar and scheduling systems. The final scope depends on the agreed workflow and authorised access.£295 one-timeCUSTOM OR COMPLEX INTEGRATIONFor bespoke systems or deeper technical work.For custom-built platforms, complex CRM requirements or any route that needs a tailored API assessment and continuing support.£495 one-time + £150/monthLEAD ENGINE INSTANT CALLBACKTurn a new enquiry into a prompt, considered conversation.Jessica can call a new lead, capture agreed details and support the next step after a web enquiry.£49/month + £0.75/minOVERSEAS OFFICE LOCAL PRESENCELocal presence for international customer journeys.A published guide for businesses looking to extend local call presence beyond the UK.£99/month + £0.75/minCUSTOM VOICE CLONINGPrepare a distinctive voice experience.A published one-time setup guide for voice cloning, scoped around an appropriate approved recording and service design.£99 one-time setupJESSICA WEBSITE WIDGETBring the conversation onto your website.A live voice concierge guide for a web customer journey, with usage assessed around the final conversation volume.£99/monthCOMPARE WITH CONFIDENCEThe published guide, at a glance.PlanMonthly billingAnnual monthly guideIncluded AI minutesAdditional AI guideEssential Hybrid£69.95/month£60/month · £720 yearly6060p/minPremier Hybrid£189.95/month£162/month · £1,944 yearly20045p/minSignature Hybrid£299.95/month£255/month · £3,060 yearly50040p/minEnterprise£499/monthDiscuss annual optionsUnlimitedIncludedTHE MANAGED 30-DAY TRIALThe first month is for proving the route works.A guided trial gives the service room to become operationally useful. The team configures, tests and refines the reception route around real caller journeys before release.Configure: agree the voice, call purpose and first handovers.Test: try representative caller journeys and improve the service.Release: only make the working route part of normal operations when it is ready.Support: keep a named route into people who can help you evolve it.How the managed 30-day trial works →PRICING QUESTIONS, ANSWERED PRACTICALLYA clear price should lead to a useful conversation.The questions that matter before choosing a managed AI, live or hybrid reception service.Why does annual billing show a monthly price?Annual billing is selected by default so the cards show the effective monthly guide: £60, £162 or £255. The corresponding annual payments are £720, £1,944 and £3,060. You can choose monthly billing to see £69.95, £189.95 and £299.95 per month.What should decide which plan we choose?The starting point is your likely call volume, the type of calls you receive, when they arrive and whether the caller journey needs a calendar, CRM, live colleague or other workflow. We can discuss the right fit before any managed trial begins.Is the service only an AI voice?No. The published plans are the start of a managed reception service. NORANGO configures the call experience around your brand and can design agreed human handover, calendar, CRM or other workflow routes where appropriate.How are integrations priced?The current guide is £295 one-time for standard integrations, and £495 one-time plus £150/month for custom or complex integrations. The final route depends on the system, permissions, workflow and technical assessment.Can we change our plan later?Yes. A managed reception service should keep pace with call patterns and operational requirements. We can discuss a suitable change when the service needs more capacity or a different workflow.What is the 30-day trial for?The managed trial gives the team space to configure, test and refine your agreed reception route around real calls before the service is released as a working part of your operation.A PRACTICAL NEXT STEPTalk through the plan and the work it needs to do.Tell us how callers reach you, what needs to happen after a call and where your team needs support. We will help you choose a service level and design the right route.Discuss your service level →See cost comparison

Reviewed 2026-11-11

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