Norango's AI receptionist answers every call to your solicitors firm — 24/7. Handle new client intake, route urgent matters, book appointments, and maintain the professional image your clients expect.
For a solicitors firm, every missed call is a missed instruction. A prospective client searching for a solicitor will call two or three firms — the first to answer professionally wins the business. Yet most firms rely on overworked legal secretaries to manage the phones alongside their other duties, meaning calls get missed during meetings, court appearances, and busy periods.
Norango's AI receptionist, Jessica, answers every call in under 2 seconds with the professional tone your clients expect. She handles new client enquiries, takes messages for fee earners, routes urgent matters to the right solicitor, and books appointments directly into your calendar. Every call is logged in your practice management system automatically — giving your team a complete record of every client interaction.
Jessica captures new client details, the nature of their matter, and urgency level — routing high-priority instructions to the right fee earner immediately.
Jessica books initial consultations and follow-up meetings directly into your calendar, reducing the administrative burden on your legal secretaries.
All call data is processed in accordance with UK GDPR and SRA confidentiality requirements. ICO registered (ZA881807).
Integrates with Clio, LEAP, Proclaim, and other leading practice management systems — every call creates or updates a matter record automatically.
Jessica integrates directly with the software your solicitors business already uses — no manual data entry, no missed follow-ups.
When a potential client calls, Jessica conducts an initial intake, captures thei...
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Jessica captures new client enquiries and matter details during calls, creates c...
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Jessica logs new client enquiries into Proclaim, creates case records with calle...
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Jessica captures new conveyancing and legal enquiries, logs them in Osprey with ...
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Jessica checks your real-time Calendly availability during the call, books the a...
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When a caller enquires about your services, Jessica instantly creates a new cont...
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No technical setup required. Our team handles everything.
Link your Clio, LEAP, or Proclaim account. Jessica starts logging calls and creating matter records immediately.
Set up practice area routing, urgency triage rules, and appointment booking preferences for your firm.
Jessica answers every call 24/7 — handling new client intake, routing urgent matters, and booking consultations.
Join 500+ UK businesses. Start your free 30-day trial today — 30-day free trial.
Everything you need to know about Norango A.I. for solicitors businesses.