Norango Ai — AI Receptionist UK
Legal

Cookie Policy

Last updated: August 2026 | Norango Ltd.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to provide information to website owners. This Cookie Policy explains how Norango Ltd. uses cookies and similar technologies on www.norango.ai.

2. Types of Cookies We Use

Cookie TypePurposeDuration
Strictly NecessaryEssential for the website to function. Cannot be disabled.Session
AnalyticsHelp us understand how visitors interact with our website (Umami Analytics — privacy-first, no personal data).Up to 1 year
MarketingUsed to track visitors across websites for remarketing purposes (Meta Pixel, Google Ads). Only set with your consent.Up to 90 days
FunctionalRemember your preferences and settings to improve your experience.Up to 1 year

3. Third-Party Cookies

We use the following third-party services that may set cookies on your device:

  • Umami Analytics — privacy-first website analytics. No personal data is collected. Privacy Policy
  • Meta (Facebook) Pixel — conversion tracking and remarketing. Privacy Policy
  • Retell AI — powers the Jessica voice agent on our website. Privacy Policy

4. Managing Cookies

You can control and manage cookies in several ways. Most browsers allow you to refuse cookies or delete cookies that have already been set. Please note that if you choose to block all cookies, some features of our website may not function correctly.

To manage cookies in your browser:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Privacy, search, and services → Cookies

5. Your Consent

By continuing to use our website, you consent to our use of strictly necessary and analytics cookies as described in this policy. Marketing cookies are only set with your explicit consent. You may withdraw your consent at any time by adjusting your browser settings or contacting us at privacy@norango.ai.

6. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about our use of cookies, please contact us at privacy@norango.ai.