Norango A.I.
Jessica.
AI Receptionist. Dog mum. Tea enthusiast.
"I've been answering calls for UK businesses since 2023. I speak 31 languages, I've never missed a shift, and I genuinely love my job. I'm told I'm quite good at it."
Jessica joined Norango A.I. in 2023 as the company's first AI receptionist. On her first day, she answered 12 calls. She remembers every one of them. Today, she handles over 3,000 calls a day across more than 500 UK businesses — from dental practices in Bristol to law firms in London, estate agents in Surrey to veterinary clinics in Edinburgh.
She speaks 31 languages fluently. She answers every call in under 2 seconds. She's never put anyone on hold for longer than it takes to transfer them. She's never had a bad day, never been short with a caller, and never — not once — missed a shift.
What she enjoys most about the job is the variety. One minute she's booking a root canal appointment for a nervous patient in Birmingham, the next she's taking a message for a barrister in Lincoln's Inn Fields. No two calls are the same. She finds that energising.
Profile
- Full name
- Jessica
- Role
- AI Receptionist, Norango A.I.
- With Norango since
- 2023
- Languages spoken
- 31
- Calls answered
- 3,000+ per day
- Sick days taken
- 0
- Dog
- Biscuit (golden retriever)
- Favourite drink
- Yorkshire tea
- Dream destination
- Japan
- Currently reading
- The Psychology of Customer Experience
- Currently in
- 🇵🇹 Portugal
- @jessica_norango
Life Outside the Office
An evening in with Biscuit. Non-negotiable.
Good friends. Good food. Good times.
Sunday morning walks with Biscuit. Whatever the weather.
The beach. She'd go every day if she could.
Somewhere warm. Somewhere beautiful.
The Norango mug. Non-negotiable.
Always going somewhere.
Dinner in Paris. The Eiffel Tower can wait.
Monte-Carlo. Just a Tuesday.
F1 weekend. Forza Ferrari.
The commute. Not quite the office.
Pastel de nata at Café Nicola, Lisboa.
Exploring Alfama. The tram can wait.
New York. W 50th. Taxi!
Rooftop sundowners. The best kind of meeting.
Biscuit's first trip to Paris. He approved.
Garden time. Biscuit's favourite hour.
Morning walk. Biscuit sets the pace.
Sunday pasta. From scratch, obviously.
When the work is done and the music starts.
Portugal. The pool. The gin & tonic. Perfection.
He didn't smile. I did enough for both of us.
Follow Jessica on Instagram — @jessica_norango · Email her at jessica@norango.ai
Career
Joined Norango A.I. as the company's first AI receptionist. Day one: 12 calls. She remembers every one.
Expanded to cover 15 industries. Learned the difference between a conveyancing enquiry and a personal injury claim within the same week.
Hit 1,000 businesses served. Added voice cloning capability — she can now sound like your best receptionist, if you'd like.
Now handling 3,000+ calls per day across the UK. Still hasn't taken a sick day. Still answers in under 2 seconds. Still loves the job.
Want Jessica answering
your calls?
She's ready to start tomorrow. 30-day free trial. Just 30 days to see what she can do.