AI Receptionist for Estate Agents and Property Managers
AI and human call answering for estate agents, letting agents and property managers. Capture buyer, tenant, seller and landlord enquiries, with viewing requests and handover arranged around your agreed workflow.
Why Estate Agents Choose Norango A.I.
In the fast-paced UK property market, missing a call can mean losing a lucrative instruction or a qualified buyer. Norango provides a seamless hybrid AI and human receptionist service tailored specifically for estate agents, letting agents, and property managers.
Our AI assistant, Jessica, intelligently handles routine enquiries, books property viewings directly into your CRM, and triages urgent maintenance issues. When a call requires a delicate touch or complex negotiation, it is instantly routed to our UK-based human operators, ensuring your clients always receive a premium, professional experience.
Automated Viewing Bookings
Jessica integrates with your property software to schedule viewings, qualify applicants, and update your diary in real-time.
24/7 Out-of-Hours Support
Capture leads and handle emergency maintenance calls from tenants around the clock, ensuring you never miss an opportunity.
Landlord & Vendor Updates
Provide VIP treatment to your most valuable clients with intelligent call routing that prioritises landlords and vendors.
Instant Lead Qualification
Filter out time-wasters by having our AI ask qualifying questions before passing hot leads to your negotiators.
Connects With Your estate agents and property companies Systems
Jessica integrates directly with the software your estate agents and property companies business already uses — no manual data entry, no missed follow-ups.
When a buyer or tenant calls, Jessica captures their requirements and contact details, creates a new...
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Jessica logs new applicant and vendor enquiries directly into Jupix, books viewings against availabl...
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Jessica books property viewings in Expert Agent, logs new vendor and buyer enquiries, and notifies t...
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When a buyer or seller calls, Jessica checks availability in Dezrez, books viewings, and logs the en...
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When a tenant calls to report a maintenance issue, Jessica logs the repair request directly in Fixfl...
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When a caller enquires about your services, Jessica instantly creates a new contact in HubSpot, logs...
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Custom integrations with bespoke property management systems are available upon request.
Up and Running in 24 Hours
No technical setup required. Our team handles everything.
Connect Your Numbers
Divert your overflow, out-of-hours, or all calls to your dedicated Norango number.
AI & Human Triage
Jessica answers instantly, handling viewings and FAQs. Complex calls are seamlessly passed to our UK human team.
CRM Synchronisation
All call details, booked viewings, and maintenance requests are instantly logged in Reapit or your chosen software.
Ready to Transform Your estate agents and property companies Reception?
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Give each property enquiry the right next step
A buyer or tenant may want to view a specific property; a seller or landlord may want a valuation or a conversation about management. Agree the questions for each enquiry: property reference or address, caller details, preferred timing and the reason for the call. Your team can then return the enquiry with useful context.
Viewing enquiries and maintenance messages
A viewing request is not a confirmed appointment until availability and the authorised booking workflow have been checked. Where an integration is not in place, capture the request for your team to confirm. For maintenance calls, collect the issue and location, then follow your agreed escalation rules rather than promising an attendance time.
Out-of-hours answering can capture enquiries for the next working day or follow an agreed on-call route. Review AI and human handover options, integration scope and the managed answering-service trial. Holiday-let operators can see the separate vacation rental guest-call service.
estate agents and property companies AI Receptionist — Frequently Asked Questions
Everything you need to know about Norango A.I. for estate agents and property companies businesses.